5 Ways to Remove Bad Google Reviews
Nowadays, thanks to the internet and mobile technology, a lot of information is just a click away. In this flood of information, many people use reviews and feedbacks as references. When you are making purchases or thinking about dining options, or even applying for a job, you rely on other people’s reviews. A research suggests that 88% of people rely on reviews before they make action upon their thought. However, there are maleficent people who write reviews to complain about a little thing or even outright exploit the reviews.
Beauty supplies are not immune to them. When customers fail to find something they looked for or are not happy about the customer service, they can exaggerate what happened to them in order to hurt the business.
Consumers have certain rights to reviews. For example, only those who wrote the reviews can delete them. There are commercial services that help you take down reviews on Google or other web platforms when a false or bad faith review damages your business, but your first step to remove a review should be to contact the reviewer to encourage a voluntary removal. Even thinking about talking to bad faith reviewers, you would feel hard to control your temper. However, like the saying “the slower you go, the farther you will be,” you should keep your calm and set your mind firmly on the goal of removing the false review. Based on the followings, you should be able to correct erroneous reviews or permanently take down false reviews.