Exclusive Interview with Shop Miss A Owner, Jean Baik
Can you briefly introduce yourself?
I was born in the U.S. and raised by Korean immigrant parents in Northern California. I visited Korea every summer as a child and have always had a deep love for the country. I’ve long believed that Korea is ahead in fashion and beauty trends, and I’ve wanted to bring these trends to the U.S. After graduating from Parsons School of Design in New York in 2007, I worked in the fashion industry, gaining experience that naturally led me to the beauty industry.
What inspired you to start your beauty business?
I’ve always loved cosmetics and would buy and try almost every new product that came out. Over time, this inspired me to create a retail store where people could explore a wide variety of cosmetics without feeling burdened. And that’s how Miss A was born.
What is the meaning behind the brand name ‘Miss A’, and how did it come about?
My Korean name is “Jina,” but my parents actually added just the letter “A” as my middle name. When choosing a brand name, I was deciding between “Miss J” and “Miss A,” but I chose “Miss A” because it sounded better and felt more sophisticated.
You started online and then expanded to a physical store. Were there any specific aspects of the interior or store layout that you paid special attention to? I’m curious if there were any limitations?
Since we started online, we have a large number of young customers. Therefore, when opening a physical store, it was important to create an interior that would appeal to them.
What is the most important factor you consider when selecting a store location?
The most important factor in selecting a store location is conducting a demographic study within a 5-mile radius. I believe it is crucial to understanding the local market’s customers.
How do you conduct local market research?
Local market research is mainly based on data provided by department stores, along with site visits conducted by our team members.
In addition to your own brand, where do you source products like keychains and other accessories?
These products are sourced through partnerships with various importers.
What is the process for a brand or company to enter into a partnership or collaboration with Miss A?
Please contact our purchasing department. The email address is purchasing@baikbrands.com.
I’m wondering if AOA products can be supplied to beauty supply stores. If possible, what is the procedure?
Currently, we supply AOA products wholesale only to Dollar General, Pop Shelf, and Walmart. If you’d like to purchase AOA products wholesale for a beauty supply store, please email purchasing@baikbrands.com, and we will review the situation and provide guidance.
How do you manage inventory?
We currently manage inventory with the help of various inventory management software. There are many excellent products available nowadays, and we use them to manage our stock efficiently
Korea’s ‘Daiso’ originally operated as a dollar store but has recently expanded into the beauty sector, collaborating with various beauty brands. Have you considered such a collaboration model?
Yes, I think it’s a great example of collaboration, and we are currently implementing this model.
Were there any brands or companies you referenced or benchmarked when starting your business?
We didn’t specifically refer to or benchmark any brands or companies. Our goal was simply to create a fun and attractive space that women customers would enjoy.
What is the most important philosophy or motto you focus on while running your business?
The philosophy we value most is, “Let’s become a brand that can inspire and touch every customer who visits.” Providing a special experience for our customers is our top priority.
What are your future business plans and goals?
Our team is working hard to achieve the goal of opening 100 stores by the end of this year. Our ultimate goal is to open 1,000 stores within the next five years.
Do you have any personal goals or plans you would like to share?
We are Christians, and the ultimate purpose of our business is to support missionary work. Our greatest life goal is to spread the gospel to unreached areas.

©Miss A, EY Entrepreneur Of The Year Awards, with Miss A receiving the award in 2024. In the center, CEO Jean Baik is wearing a white dress.

©Miss A, speaking as a “Retail Leader” at the Brookfield Mall Real Estate conference.

©Miss A, Paw Paw Blender, Allure Award Winning, Best Selling Product.

©Miss A, Miss A’s Award Achievements.